{"id":223,"date":"2010-10-25T14:43:14","date_gmt":"2010-10-25T22:43:14","guid":{"rendered":"http:\/\/www.zenutech.com\/kb\/?p=223"},"modified":"2024-03-26T09:43:37","modified_gmt":"2024-03-26T14:43:37","slug":"what-email-settings-do-i-use-for-a-domain-hosted-by-zenutech","status":"publish","type":"post","link":"https:\/\/www.zenutech.com\/kb\/article\/what-email-settings-do-i-use-for-a-domain-hosted-by-zenutech\/","title":{"rendered":"What email settings do I use for a domain hosted by Zenutech?"},"content":{"rendered":"

The email account will first need to exist in our system – if it has not yet been created then log into your hosting control panel (cPanel) and go to “Email Accounts”. You will need to assign the new email account a password which will be needed for setting up the mail account in your chosen mail program (Outlook, Mozilla Thunderbird<\/a>, MacMail, iPhone, etc…). There is also webmail<\/a> available through your browser which can work well for temporary access.<\/p>\n

Email addresses can be configured on your end as POP3 or IMAP – it will be one of the first settings to enter when adding a new mail account in your mail program. We strongly recommend always using IMAP<\/strong> – it must be chosen during the initial setup and cannot be changed later without completely removing the mail account from the program and restarting the setup.<\/p>\n

With IMAP, messages are always left on the server unless you delete them; this allows synchronizing multiple users\/workstations so that a change in one location shows live for all the other users\/workstations. Webmail is also synced with IMAP activity. When setting up IMAP, please be sure to apply the same settings to each computer\/device that will be connecting to that mailbox. If one user’s settings are different, whether they use POP3 or some sort of “auto-delete messages older than 30 days” for example, then it can cause problems.<\/p>\n

\n

INCOMING MAIL SETTINGS<\/p>\n

\n

— Incoming Server\/Host Name: mail.YOUR-DOMAIN-HERE<\/em><\/strong>
\n— Incoming Username: (the full email address which you are setting up)<\/strong>
\n— Incoming Password: (corresponding mail password which is set in cPanel)
\n— Authentication Method: normal password<\/strong>
\n— Connection Security: SSL encryption must be enabled<\/strong>
\n— IMAP Port: 993<\/strong><\/p>\n

\n

OUTGOING\/SMTP MAIL SETTINGS<\/p>\n

\n

— Outgoing\/SMTP Server\/Host Name: mail.YOUR-DOMAIN-HERE<\/em><\/strong>
\n— Outgoing\/SMTP Username: (the full email address which you are setting up)<\/strong>
\n— Outgoing\/SMTP Password: (corresponding mail password which is set in cPanel)
\n— Authentication Method: normal password<\/strong>
\n— Connection Security: SSL encryption must be enabled<\/strong>
\n— SMTP Port: 465<\/strong>
\n-with certain programs such as Outlook you may have to explicitly check an option in order to enable SMTP authentication.<\/p>\n

POP3 downloads the message from the server to your computer when you check your mail – similar to physical mail in the sense that you are picking up your mail from the post office and bringing it home – the mail is now on your computer in this case.\u00a0 It is possible to keep a copy of messages on the server as a backup or for other users to access by enabling the option in your mail program to “Leave a copy of the message on the server<\/em>” (depending on the mail program the exact wording may vary but that option will be available if using POP3). The incoming port number when using POP3 will be 995<\/strong>.<\/p>\n

If you are unable to connect using the settings above please contact our support – we might need to provide an alternate mail server\/host name if your domain has a custom DNS setup configuration.<\/p>\n","protected":false},"excerpt":{"rendered":"

Email settings to use for domains hosted with Zenutech<\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[213,210,218,214,211,222,208,207,223,220,221,219,216,217,215,212,21,209],"class_list":["post-223","post","type-post","status-publish","format-standard","hentry","category-e-mail","tag-add-email","tag-configure-email","tag-configure-imap","tag-create-email","tag-email-configuration","tag-email-port","tag-email-settings","tag-email-setup","tag-imap","tag-imap-configuration","tag-imap-port","tag-imap-server","tag-imap-settings","tag-imap-setup","tag-mail-server","tag-new-email","tag-pop3","tag-zenutech-email"],"_links":{"self":[{"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/posts\/223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/comments?post=223"}],"version-history":[{"count":11,"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/posts\/223\/revisions"}],"predecessor-version":[{"id":659,"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/posts\/223\/revisions\/659"}],"wp:attachment":[{"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/media?parent=223"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/categories?post=223"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zenutech.com\/kb\/wp-json\/wp\/v2\/tags?post=223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}